Customer Experience Platform
key details
| Status | complete |
|---|---|
| Category (CPV) | 72000000 +1 more |
| Region | East of England |
| Deadline | 18 Oct 2022 |
| Procedure | selective |
| OCID | ocds-h6vhtk-02c097 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| GOSS Interactive Ltd | · | · | active |
description
The Council has procured a SaaS solution to unify and simplify its customer experience platform, thereby reducing the need for interfaces and making it easier and more cost efficient to manage and develop. This platform includes a contract management solution and an email marketing solution.
documents
- https://in-tendhost.co.uk/norfolkcc/aspx/
- https://www.contractsfinder.service.gov.uk/Notice/61569cda-0e6f-4a27-9785-7ec7b7c7431f , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
4 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 28 Jun 2021 | Prior information notice (F01) | Earlier regulations | 014628-2021 |
| 15 Sept 2022 | Contract notice (F02) | Earlier regulations | 025896-2022 |
| 15 Sept 2022 | Tender amendment (tenderAmendment) | · | 61569cda-0e6f-4a27-9785-7ec7b7c7431f-572031 |
| 17 Apr 2023 | Contract award notice (F03) | Earlier regulations | 010910-2023 |
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source
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