BHCC RM1557.14 AI Customer Contact and Task Handling
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £52,000 |
|---|---|
| Status | complete |
| Category (CPV) | 48000000 |
| Region | South East |
| Deadline | 29 Sept 2025 |
| Contract start | 6 Oct 2025 |
| Contract end | 26 Dec 2025 |
| Procedure | selective |
| SME suitable | No |
| OCID | ocds-b5fd17-060bd1e5-34a5-4870-8da6-0c5dfbb1b301 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| PricewaterhouseCoopers LLP | £52,000 | 30 Sept 2025 | active |
description
AI customer contact and task handling, using Amazon Connect
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 2 Oct 2025 | Award (award) | · | db7377f7-2a72-41a5-a729-29e13f8ccb5e-866507 |
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source
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