Total Language Solutions ('TLS'): Interpretation, Translation and Transcription Services

HealthTrust Europe is seeking to establish a framework agreement for the supply of interpretation, translation and transcription services that includes scope for face to face Interpreting, telephone Interpreting, video/remote interpreting, non-spoken language services, translation, transcription and managed service options on a scheduled and on demand basis, divided into two (2) lots.

Lot 1 covers on-site face-to-face interpreting for spoken languages, remote interpreting solutions for spoken and non-spoken languages, enabling the immediate connection to an interpreter on the telephone, by video, by video conferencing and/or via a secure app-based service alongside the provision of wider translation and transcription services.

Lot 2 covers communication professionals specialising in interpretation and translation work with non-spoken, deaf and deafblind people on-site or remotely via written, online, video and/or secure app-based solutions, including British Sign Language (BSL).

Additional information:

The bodies to whom the use of this framework agreement will include all UK contracting authorities as defined in Regulation 2 of the Public Contracts Regulations 2015 as may be updated from time to time.

The following entities in the UK (particularly those of a health and/or social care nature) are envisaged as framework agreement users:

• (1)All National Health Service (NHS) bodies in England, including but not limited to;
• (i)acute trusts (as listed at: http://www.nhs.uk/servicedirectories/pages/acutetrustlisting.aspx);
• (ii)health and care trusts
• (iii)mental health trusts
• (iv)clinical commissioning groups
• (v)ambulance trusts
• (vi)area teams
• (vii)special health authorities
• (viii)NHS England; and (ix) clinical senates and strategic clinical networks.
• (2)All NHS bodies in Wales, including but not limited to all
• (i)health boards;
• (ii)NHS trusts;
• (iii)the national delivery group;
• (iv)community health councils; and
• (v)NHS Wales shared services partnership
• (3)All NHS bodies in Northern Ireland (known as Health & Social Care), including but not limited to:
• (i)health and social care trusts
• (ii)health agencies
• (iv)the Health and Social Care Board.
• (4)Social enterprises undertaking some or all of the previous service provider functions of contracting authorities in relation to health and/or social care services (including charitable incorporated organisations, cooperatives, industrial and provident societies and community interest companies listed on the Companies House WebCheck service).
• (5)Ministerial departments and non-ministerial departments of central government, nondepartmental agencies and other public bodies, and public corporations
• (6)Devolved governmental and parliamentary organisations within the UK, including but not limited to the Scottish Government, Scottish Parliament, and Scottish public bodies
• (7)All local authorities
• (8)The Ministry of Defence

This list includes each organisation's successors and assigns, any equivalent organisations and associated organisation created due to any organisational changes.

This agreement will be open to any bodies or organisations operating in the UK of a health, and/or social care nature or which have a similar procurement need, and/or any UK based central government authority listed at Annex I of Directive 2014/24/EU, in respect of any goods or services to any of the above listed organisations.