Contact Centre Software
key details
| Value | £200,000 |
|---|---|
| Status | active |
| Category (CPV) | 48333000 +6 more |
| Region | North West |
| Deadline | 1 Sept 2016 |
| Contract start | 1 Oct 2016 |
| Contract end | 30 Sept 2019 |
| SME suitable | Yes |
| OCID | ocds-b5fd17-3b2988fe-adc9-11e6-9901-0019b9f3037b |
description
A system that allows for 40 concurrent call handlers with the scope to expand up to 60. To include licensing, reporting and real time information, call handler management, CRM integration
documents
- https://www.contractsfinder.service.gov.uk/Notice/65239efe-472d-4514-8748-5a5e72948b64 , tenderNotice
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=185697070 , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 18 Nov 2016 | Tender (tender) | · | 65239efe-472d-4514-8748-5a5e72948b64-85481 |
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source
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