000879 RFI Order Management Solution

The Library currently offers a number of priced services via multiple sales channels and order fulfilment systems. Customers can pay on Account (billing or deposit), by Card or by IFM (a third-party banker type function), in multiple currencies. The total number of transactions handled per year is c. 450k.

In addition to standard key financial processes, to support priced services, the Library's corporate Finance System, Oracle e-Business suite (EBS), is responsible for numerous processes.

This functionality and the data to support it, is currently customised and mastered within the Finance System. However, the Library is seeking to replace its Finance System and has chosen to replace it with a solution that will support standard key financial processes only. The Library therefore requires a solution, to fill the gap.

Hence this RFI is intended to identify how products in the market place can help us do this. We need to know what technologies/services might be suitable and what the likely costs of their implementation might be.

Additional information:

If you are interested in participating within this Request For Information (RFI) please follow the instructions below.

The British Library uses the eTendering Portal Bravo Solutions

IF YOU ARE ALREADY REGISTERED ON THE BRITISH LIBRARY'S E-TENDERING PORTAL PLEASE GO STRAIGHT TO STEP 2 BELOW. IF UNREGISTERED PLEASE FOLLOW THE INSTRUCTIONS BELOW TO REGISTER

1. Register your company on the e-tendering portal (this is only required once). https://bl.bravosolution.co.uk

Select the 'Login or register to participate' link above and click the 'Click here to register' link on the home page.

Accept the terms and conditions and click continue,

Enter your correct business and user details,

Note the username you chose and click Save when complete,

You will shortly receive an email with your unique password (please keep this secure).

2. Express an Interest in the RFI

Login to the portal with the username/password,

Click the ITTs Open To All Suppliers link.

Click on the relevant ITT to access the content,

Click the Express Interest button in the Actions box on the left-hand side of the page,

This will move the RFI into your My ITTs page. (This is a secure area reserved for your projects only),

You can now access any attachments by clicking the Settings and Buyer Attachments in the Actions box