Agent Referred Telephone Payments Service via CCS RM1557.14 G-Cloud 14 Lot 2 Cloud Software
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £80,000 |
|---|---|
| Status | complete |
| Category (CPV) | 66000000 +1 more |
| Deadline | 21 Jul 2025 |
| Contract start | 1 Sept 2025 |
| Contract end | 31 Aug 2028 |
| Procedure | selective |
| SME suitable | No |
| OCID | ocds-b5fd17-05e4168a-2d46-4cd7-93d0-b98f8115be8a |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| HeyCentric Limited | £60,000 | 27 Aug 2025 | active |
description
Southend-on-Sea City Council is looking to continue the provision of the Agent Referred Telephone Payments Solution (currently provided by HeyCentric Limited) for citizens to make payment for goods or services by telephone to Southend-on-Sea City Council.
Fully PCI DSS Complaint;
Fully automated payment line with customisable menu options and script, Semi-Automated payment line and Agent supported payments.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 8 Sept 2025 | Award (award) | · | 5fa7b1d9-0045-4fd1-bfac-4b1648ef76af-862629 |
more from Southend-on-sea Borough Council
- Provision of a Choice Based Lettings and Homelessness System · £204,654 · 22 Jul 2026
- Continued provision of Server and Network monitoring software and support · £52,820 · 25 Jun 2026
- Continuation of Corporate Performance Risk Management System via CCS RM1557.14 G-Cloud 14 framework Lot 2 Cloud Software · £77,250 · 12 May 2026
- Provision of Consultancy Services (Leigh Port Regeneration) via CCS RM6165 Construction Professional Services (Lot 6: Environmental) (CCS Reference: CPS1-45214-2025) · £385,503 · 30 Apr 2026
- Shared Cost AVCs · £43,593 · 1 Apr 2026
- AI & Data Apprenticeships · £833,000 · 30 Jan 2026
- Cisco infrastructure Fortinet Firewall 2026-2027 - NTT · £174,859 · 6 Jan 2026
- Social Work Apprenticeships · £144,000 · 6 Jan 2026
all contracts from this buyer →
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- Bill Payments · South Tyneside Borough Council · £267,985
- Award of Engagement and Voting Services using Further Competition CT1655 · The City of Edinburgh Council · £630,000
- Insurance Claims Handling Legal Services · Sunderland City Council · £240,000
- Insurance Services · Suffolk County Council · £6,627,500
- Childcare Voucher Scheme · United Lincolnshire Teaching Hospitals NHS Trust · £63,744
- Electronic Payment Services Apr26 - Stoke on Trent City Council - awarded · NORTHERN HOUSING CONSORTIUM LIMITED · £210,092
- Early Supplier Payment · The Royal Borough of Kingston upon Thames · £660,000
- North Northamptonshire Council - Electronic Payment Services · North Northamptonshire Council · £122,450
source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.