Salesforce Customer Relationship Management (CRM) Solution Delivery Partner
key details
| Value | £1,200,000 |
|---|---|
| Status | active |
| Category (CPV) | 72200000 |
| Deadline | 12 Feb 2025 |
| Contract start | 1 Apr 2025 |
| Contract end | 31 Mar 2027 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-b5fd17-388f23d1-8cc2-466d-a150-db51dce64990 |
description
Stonewater is pleased to invite interested and qualified suppliers to participate in a competitive process to deliver Salesforce's Customer Relationship Management (CRM) solution, hereafter referred to as 'The Tender'.
The implementation of the chosen CRM solution is part of Stonewater's journey towards achieving a number of key business objectives:
•Transforming Customer Service: Enhancing the way we deliver customer service at Stonewater, ensuring a more streamlined, responsive and customer-focused experience.
•Eliminating Legacy System Constraints: Addressing the limitations of our current legacy systems by implementing a modern solution that overcomes inefficiencies and operational roadblocks.
•Enhancing Agility: Increasing organisational agility through a platform that supports an ecosystem of apps and flexible bolt-on features, allowing for easier adaptation to future needs and technological advancements.
documents
- https://www.contractsfinder.service.gov.uk/Notice/619d8114-be1f-4dc1-ad53-0dfd52331d5a , tenderNotice
- https://www.delta-esourcing.com/tenders/UK-UK-Leicester:-Software-programming-and-consultancy-services./KQ6C9EWJ3V , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
2 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 13 Jan 2025 | Contract notice (F02) | Earlier regulations | 001107-2025 |
| 13 Jan 2025 | Tender (tender) | · | 619d8114-be1f-4dc1-ad53-0dfd52331d5a-816734 |
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source
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