Service Desk Workforce Management Tool
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £78,703 |
|---|---|
| Status | complete |
| Category (CPV) | 48000000 |
| Region | South West |
| Deadline | 29 Nov 2024 |
| Contract start | 13 Jan 2025 |
| Contract end | 13 Mar 2026 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-37c5c340-b389-42bc-af23-9155433d4e82 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Wavenet Limited | £78,703 | 23 Jan 2025 | active |
description
NHS South, Central and West Commissioning Support Unit (SCW) has awarded a contract for the Provision of a Service Desk Workforce Management Tool to Wavenet Limited. This requirement has been procured via Further competition through the Crown Commercial Services (CCS) Framework for Network Services 3: RM6116 Lot 4c: Contact Centre Solutions
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 11 Feb 2025 | Award update (awardUpdate) | · | 358f4527-67f7-4727-8c46-66541740d4da-823597 |
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source
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