Contact Centre Modernisation S&M
key details
| Value | £746,660 |
|---|---|
| Status | complete |
| Category (CPV) | 72000000 |
| Region | Wales |
| Deadline | 24 Dec 2015 |
| Contract start | 11 Jan 2016 |
| Contract end | 10 Jan 2018 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-b5fd17-35f5e8c4-adc9-11e6-9901-0019b9f3037b |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Salesforce.com EMEA Limited | £746,660 | 24 Dec 2015 | active |
description
An integrated multi-channel solution providing the following capabilities:
-Webchat -Knowledge/E-mail -Social Media
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 18 Nov 2016 | Award (award) | · | 8e12fe12-bfce-44b5-988c-2b6ac34ec19b-85126 |
more from Driver & Vehicle Licensing Agency
- Provision of ICT Health Checks · £200,000 · 1 Jul 2026
- Provision of a Cheque and postal order Courier Service · £34,610 · 14 May 2026
- Provision of Liquid Fuels · £59,727 · 11 Mar 2026
- Provision of Software Engineering Supporting DVLA Services · £6,000,000 · 24 Feb 2026
- Provision of Health & Safety eLearning Software · £51,750 · 20 Jan 2026
- Provision of Gov Assure 2025 · £20,000 · 5 Dec 2025
- Provision of Engineering Services for DVLA Utilities and Drivers Programme · £4,000,000 · 2 Apr 2025
- Provision of End User Compute Services · £45,990 · 28 Nov 2024
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- API Platform · FCA · £35,972
- IT Advisory Services · Money and Pensions Service · £42,000
- Strategic Data Partner · HM Land Registry
- FDIR · H M REVENUE & CUSTOMS · £3,000,000
- Xurrent Licences 2026 · Wirral Borough Council · £82,966
- SAP Application Support and Professional Services_26 · Liverpool City Council · £119,045
- RouteSmart Solution · Leeds City Council · £39,640
- LocalGov Drupal support and development service · London Borough of Hammersmith & Fulham · £203,040
source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.