Lakeside Arts Box Office & CRM System - AWARD

The University requests tenders from sufficiently experienced and qualified Suppliers to establish a contract agreement for the provision of a Box Office & CRM System.

Based at the South Entrance to University Park Campus, Lakeside Arts is the University of Nottingham's arts centre and programme. We enable diverse audiences (staff, student and the wider public) to engage with inspirational creative experiences.

We deliver performances, workshops and exhibitions across multiple and differing spaces. These include: seated events in our theatre and recital hall; outdoor events in Highfields Park and University Park; workshops in schools; free but sometimes ticketed exhibitions across multiple galleries, and performances and other events at other venues/locations away from Lakeside.

Many events at Lakeside - both in-person and digital (live-streamed) - can be accessed by ticketed admission only. Because of this, a Box Office and CRM system that is flexible, robust, able to sell tickets online and offline, and deliver audience and booking insights is essential to Lakeside successful operation.