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Professional Services: Support Initial Beta Stage NDR Reforms Programme

Valuation Office Agency Published 15 Apr 2024 Contracts Finder
The value below is a framework or dynamic market ceiling: the maximum that could be spent across all call-offs, not the value of a single contract. Aggregate figures on this site exclude these to avoid double counting.

key details

Value£2,484,960
Statuscomplete
Category (CPV) 72224000
Deadline14 Mar 2024
Contract start1 Apr 2024
Contract end31 Mar 2025
Procedureselective
SME suitableYes
OCIDocds-b5fd17-051c592a-3a29-46d5-a6bc-b5c0e97a4d28

Award

SupplierValueDateStatus
Baringa Partners LLP £2,484,960 27 Mar 2024 active

description

The VOA is undertaking a new transformation programme, Business Rates Review programme, that will deliver a key Government commitment, announced by the Chancellor in the Autumn Budget, to reform the operation of the business rates system. This focuses on non-domestic ratepayers.

The NDR Reforms Programme requires the continued support of a service delivery partner to lead on all aspects of service delivery for the programme and in particular to continue the work to iterate the E2E customer journey and blueprint post GDS service standards, following Alpha exit.

The requirements post-Alpha will be a continuation and build on the existing deliverables as part of initial Beta stage.

The service delivery support is integral to the NDR Reforms programme's deliverables. As part of the GDS service standard, it is a requirement for all agile programmes to have a service blueprint and E2E customer journey and design. VOA will not be able to fulfil this requirement to achieve value for money without the external expertise which we are hugely reliant upon.

notice history

2 notices published against this procurement.

PublishedTypeRegimeNotice
12 Apr 2024 Award (award) · 981c8efe-2689-4113-ba80-d938f992a650-735156
15 Apr 2024 Award update (awardUpdate) · 981c8efe-2689-4113-ba80-d938f992a650-741054

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