NHS 111: NHS Managed Services Telephony Infrastructure (Lot B)
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £67,016,950 |
|---|---|
| Status | complete |
| Category (CPV) | 32412100 |
| Deadline | 24 Feb 2021 |
| Contract start | 1 Apr 2022 |
| Contract end | 31 Mar 2025 |
| Procedure | selective |
| SME suitable | No |
| OCID | ocds-b5fd17-321b5159-08fc-4a76-a4f8-6ff9fb825167 |
Awards (2)
This procurement was awarded to 2 suppliers. Values shown are per-award; the notice total is £67,016,950.
| Supplier | Value | Date | Status |
|---|---|---|---|
| Wavenet Limited | £67,016,950 | 25 Jan 2022 | active |
| WAVENET LIMITED | £67,016,950 | 25 Jan 2022 | active |
description
Cloud Telephony Services
- Services and functionality to manage and route calls to contact-centre agents, without the need for any locally installed hardware. NHS England (NHSE) has procured these services to be available for use by Integrated Urgent Care (IUC) providers that respond to calls to the 111 number to ensure an equal standard of telephony services are available to them.
This is a three (3) year contract with the option to extend for a further two (2) + two (2) years.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 25 Sept 2024 | Award (award) | · | c1304a4c-238e-4ca1-9233-40cce05fa53f-788258 |
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source
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