United Kingdom-Middlesbrough: Energy and related services

'Bidders must be able to deliver one of the below requirements: A pre-accredited' ESCO, with Gas and Electricity Supply Licences covering: Residential, SME and I&C; or A white label' offering, which enables YES to benefit from the use of the current licence holders existing Gas and Electricity Supply Licences for Residential, SME and I&C; or Act as an energy switching partner to YES by acting as an Energy Supplier who can install Smart Meters and In Home Display devices to our tenants and residents premises. The smart metering tariff should be competitive for both credit, and prepayment meter customers, as part of the switching partnership package. In addition, if delivering the ESCO option, bidders should be able to offer: a fully managed service covering all aspects of running the operational energy supply company, the managed service should include: Settlements; Managing the loss and withdrawal process; New Connections processing; Siteworks processing; Disconnections and capping processes; De-energisation and isolation processes; Change of Agent processes; Erroneous transfer processes; Processing meter reads and consumption data; Changes to measurement class (electricity only); Billing; Credit control/collections; Customer services including Front Office Operations; Change of tenancy/owner occupier; Retention; Some Acquisitions Processes; DCC Interface for Smart Meters; Smart PAYG; Interface with metering Agents (MOP, MAM, MAP, DC, DA, DR); KPI monitoring; Performance reporting; Product and Tariff creation; Communications and Marketing.'