Customer Satisfaction Research: Telephone Annual Survey
key details
| Value | £25,000 |
|---|---|
| Status | complete |
| Category (CPV) | 79311000 +1 more |
| Deadline | 20 Sept 2019 |
| Contract start | 1 Nov 2019 |
| Contract end | 31 Oct 2020 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-b5fd17-2fd3d2b1-7b5a-4d50-bd55-058b522748a9 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Marketing Means (UK) Limited | £16,000 | 9 Oct 2019 | active |
description
Travel survey via telephone research to be carried out to track satisfaction and travel behaviours on bus, tram and train in South Yorkshire. This survey is a replacement for the postal self-completion travel survey which has been carried out since 2005 (although it is recognised that due to the significant change in format and methodology that the new telephone survey will not be directly comparable to this postal survey). This telephone survey is a comprehensive piece of research capturing information on:
- Passenger Satisfaction
- Customer Profiling
- Customer Characteristics
Additional information: Full tender documentation including the Specification, Invitation to Tender, Draft Contract and Instructions can be accessed at http://www.sypte.co.uk/WhatWeDo/Contracts
documents
- https://www.contractsfinder.service.gov.uk/Notice/d4b38274-f39d-4d10-a324-212e0ac1b13a , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 17 Oct 2019 | Award (award) | · | a71286bb-e298-47e5-961c-4a59dfd3fb5a-320149 |
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source
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