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Voice of the Customer Research Platform procurement

Cabinet Office : Cabinet Office Published 25 May 2021 Contracts Finder
The value below is a framework or dynamic market ceiling: the maximum that could be spent across all call-offs, not the value of a single contract. Aggregate figures on this site exclude these to avoid double counting.

key details

Value£100,000
Statuscomplete
Category (CPV) 48517000 +2 more
RegionNorth East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West, Scotland, Wales, Northern Ireland
Deadline29 Mar 2021
Contract start1 Apr 2021
Contract end31 Mar 2022
Procedureselective
SME suitableNo
OCIDocds-b5fd17-2fb5f470-684d-4880-836d-76346aa71d67

Award

SupplierValueDateStatus
Qualtrics, LLC £100,000 30 Mar 2021 active

description

The Authority is seeking approval to procure a SaaS Customer Experience Platform to measure and research customer satisfaction for the services we operate

Additional information: Redacted Award Letter and Call-Off Contract attached.

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
25 May 2021 Award (award) · cb226da1-c2fe-4a9b-b166-75c2910ea99b-438940

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source

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