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Supply and Installation of an application Platform as a Service solution with ITSM applications

University of Leeds Published 4 Nov 2019 Contracts Finder

key details

Value£1,200,000
Statuscomplete
Category (CPV) 48000000
RegionYorkshire and the Humber
Deadline16 Sept 2019
Contract start17 Sept 2019
Contract end18 Jul 2024
Procedureselective
SME suitableYes
OCIDocds-b5fd17-d68e35ec-34bf-4b3f-b2af-4ea204103131

Award

SupplierValueDateStatus
DXC Fruition £1,200,000 15 Sept 2019 active

description

The IT vision is to provide intuitive and modern platforms, infrastructure and applications that simplify business process. In supporting this the strategy has three key goals that relate to application Platform as a Service and ITSM tools:

•Develop a strong customer ethos and service model.

•Develop a consistent user experience providing a solid foundation for new innovative IT Services.

•Remove duplication of service and technologies and standardise where appropriate.

While the service desk is at the forefront of the customer and service interaction, this is not just about them; all other IT teams must follow a best practice set of process and procedures underpinned by a common tool that are focused on maximising the benefit to the service customers and service users Responses to this tender will need to consider the full suite of applications that are currently delivered by the application Platform as a Service and ITSM applications as detailed below.

documents

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notice history

2 notices published against this procurement.

PublishedTypeRegimeNotice
18 Mar 2019 Tender (tender) · be7bdb0d-5004-46e2-8a9b-08538bebd8ed-276624
4 Nov 2019 Award (award) · 2a5df451-be1f-4d23-a5e7-a44b17ec641b-323511

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