Expression of Interest for a Macmillan Cancer Support Innovation project

This Expression of Interest (EOI) outlines Macmillan Cancer Support's request for agencies to collaborate on designing, testing and delivering a new cancer information and support offer(s). The project is part of Macmillan's 2025 strategy commitment to reach more people living with cancer and to improve the support we offer for people who experience inequitable access to cancer care and treatment. The design challenge for this project is "How Might We develop a scalable solution that helps people understand their rights, choices and influence in decisions about their care, irrespective of their confidence, self-advocacy skills or system knowledge?"

This is an end-to-end Innovation project that we require to be delivered in its entirety by the supplier(s), with input and guidance from Macmillan. This includes insight development and analysis, solution development, prototyping and testing of a Minimum Viable Product (MVP). The solution should be scalable and likely be digital or include digital elements.

The supplier must have extensive experience designing with communities and individuals that are marginalised. The supplier should be an expert in approaches including designing from the margins and embed meaningful and equitable participatory approaches into every phase of the project.

Given the nature of the requirements, we are open to working with 2 suppliers who can deliver different elements or phases of the project.

The agency must be able to recruit participants who reflect Macmillan's priority cancer support audiences to take part in user research, co-design and testing of solutions; people who have been diagnosed with cancer in the past 5 years. This includes people who are currently undergoing anti-cancer treatment (more details in attachment).

Timelines

Supplier Response Instructions

Via email, interested suppliers should provide: (1) A brief outline of their research, design and innovation approach, including how they will use design from the margin approaches (see examples here); (2) evidence of prior engagement and participatory work with marginalised communities (3) evidence of developing and delivering scalable products and/or services (especially digital) (4) identification of gaps in their ability to meet the full requirements and if there are gaps (5) willingness to partner with another agency.

Responses at this stage do not need to be extensive. Responses should be sent to procurement@macmillan.org.uk with the subject line EOI - Innovation Advocacy/Empowerment.