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CEFAS21-63 RFQ Analytical Servicing Contract- Weymouth

Defra Network eTendering Portal Published 21 Feb 2022 Contracts Finder

key details

Value£77,662
Statuscomplete
Category (CPV) 50410000
RegionSouth West
Deadline14 May 2021
Contract start1 Jun 2021
Contract end1 Jun 2022
Procedureopen
SME suitableYes
OCIDocds-b5fd17-e9a6dbb7-b45c-4b20-9733-210b1e232a73

Award

SupplierValueDateStatus
Mason Scientific £0 23 May 2021 active

description

The service contract is to provide technical support to cover all instruments listed in Annex A and must include:

  1. Maintenance service to include annual on-site Preventive Maintenance (including parts, labour, travel and expenses)
  2. On-site repair services, including
  3. Unlimited on-site troubleshooting and repair visits (including travel and labour)
  4. Parts, consumables and supplies required for repair, including detector lamps
  5. Provision of appropriate loan unit (if available) if on-site repair is impractical
  6. Response time as on-site within two working days or less of the fault being logged.
  7. Other services:
  8. Hardware and software telephone/email support within 24 hrs
  9. Firmware upgrades
  10. Option for software upgrades
  11. Statement on the origin (e.g. manufacturer or generic supplier) of parts and consumables to be used for repair/maintenance.

documents

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notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
7 May 2021 Tender (tender) · e4bf3198-aacb-4058-9d07-1e25cdb3d7d7-434582

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