FEW1278 - Provision of Emergency Call Handling Services
key details
| Value | £60,000 |
|---|---|
| Status | complete |
| Category (CPV) | 50000000 |
| Deadline | 19 Dec 2023 |
| Contract start | 22 Dec 2023 |
| Contract end | 21 Dec 2024 |
| SME suitable | Yes |
| OCID | ocds-b5fd17-2c6cacec-2d48-4dd3-8790-2cc87c4656d1 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Pinnacle Connect Limited | £60,000 | 22 Dec 2023 | active |
description
The services required are the handling of all the Housing Divisions emergency repairs calls received on the tenant's emergency repairs telephone number. The provider will be required to identify genuine emergency calls, log an emergency repair job on the Council's IT system, and issue the job to an Emergency Repair Operative using the Council's work scheduling system, following the required operational procedures.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 2 Jan 2024 | Award (award) | · | d6a0d0b5-2be1-4ba5-a6ce-61138e46bd2e-710608 |
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source
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