Asset Management Policy Support

The Supplier shall provide the following services to the Customer:

To co-create, apply and evaluate our asset maturity framework with the water industry in England and Wales, and evaluation of company self-assessment using these frameworks.

The work is expected to run in 2 stages: Stage 1 covers collaborative design and Stage 2 covers evaluation.

The Supplier shall provide the following deliverables to the Customer as part of the Services:

Deliverables 1, 2 and 3

The coverage of the asset maturity questionnaire is subject to further development and iteration with the sector.

1. Asset health policy and strategy: the existing asset management framework (policy and strategy) and associated terminology used within companies.

2. Line of sight between asset health and outcomes: how asset group performance and failure are linked to asset health outcomes and metrics, thus understanding the impact of failures and the benefit of managing these assets.

3. Asset health data: Understand asset group inspection and monitoring regimes, ensuring appropriate data (quality data of sufficient detail, history and frequency) is available for robust asset management decision-making.

4. Processes and systems for monitoring asset health: how asset health risks and performance are monitored through a package of metrics. Understand how collected data and available methods inform these metrics.

5. Investment planning and decision making how investment planning and decision-making tools and systems are used to find an adequate balance between risks, costs and performance over the long and the short term (across all asset groups).

6. Stakeholder and customer engagement how customers and stakeholders are engaged to understand the value that they place on asset health and resilience.

7. Assurance and reporting: Understand the existing corporate processes, systems and structures available to oversee and manage asset health/resilience risks and performance.

8. Asset health capability and continuous improvement how companies seek to continuously improve their asset management capability by promoting non-conformity, collaboration and innovation.

Specifically the supplier will be expected to:

1. Review the draft maturity assessments and highlight any gaps /issues.

2. Advise on usability and ability to secure consistent output to aid comparability between companies.

3. Advise on data sets that could underpin company self-assessment.

4. Produce a refined maturity assessment for use in the sector.

Make recommendations on potential next steps for the sector to strengthen maturity based on the insight gained.

1. Draw insight based conclusions from the submissions, including policy considerations for companies and regulators.

2. Identify and propose modifications to the maturity assessment in light of the first round of submissions for agreement by Ofwat.

3. Reshape the maturity assessment.

4. Any views / recommendations that the supplier has would be welcomed.

Additional information: For further information, please contact procurement@ofwat.gov.uk